Shadow board
An outside view beside the leadership team, to prepare and stress-test its decisions.
Learn more → Operational performance consulting, based in Toulouse and working across France
Margins slipping, projects drifting, people leaving?
We put your operations back on track.
When operational problems eat into profitability or push turnover up, the operational performance of your small or mid-sized company is decided within the coming weeks. Our senior, multipotential experts work in the field, alongside your teams, until your organization steers itself. Then a shadow board keeps an outside view on the leadership team for a fraction of the cost, while the new routines take hold.
Problems that hold back your operational performance
Do these obstacles to operational performance sound familiar?
We hear these sentences every week. Each problem below is an untapped lever of operational performance in your organization.
"We went from 50 to 100 people in a year, there is a lot of conflict, and we can no longer deliver on time."
"I asked Mark, then Sarah, and got two different answers."
"The client told me about the project delay. I would rather have heard it from the team, who knew two months ago."
"A client wants out of its contract and is claiming penalties. Why did nobody warn me?"
"Since we rolled out the new ERP, nobody understands anything anymore!"
"We moved to agile. The teams are happy, but the clients still are not."
"If we lose that Excel file, we might as well close the doors."
"This supplier has given us the same problems for two years. Nobody really follows up on its commitments."
"I am not available this week, I am in meetings all the time."
"I just found out about €1 million of unbudgeted costs."
"Maurice is out for six months. He is the only one who can handle the issue that every project depends on."
Solving these problems is how you unlock your operational performance.
Shall we talk?
The goal
Optimal operational performance: what does it look like?
This is not theory. It is where we take our clients.
Healthy priorities
Emergencies stop being the daily routine, so setting priorities becomes a leadership decision again.
Smooth internal communication
Information flows, and as a result the power games fade.
Clear responsibilities
No gray areas, so no single absence blocks a project.
Lean reporting
Minimal and action-oriented, so you win back time for productive work.
An efficient, economical IT system
The information system serves the business instead of slowing it down.
Engaged employees
Employee engagement is the direct result of a well-run organization.
Our levers for operational performance
Four levers to turn around, then consolidate, your operational performance.
Use them together or separately, with a single goal: an organization that steers itself, not a dependence on the consultant. All our services and their prices.
Operational mentoring
Coaching executives and managers through their real situations, until they run the steering routines on their own.
Learn more →
Operational structuring
Service centers, customer service, professional services teams: roles, processes, indicators.
Learn more →
Project structuring
Scoping, governance, follow-up of contractual commitments, recovery of projects that have drifted.
Learn more →
When to call us
During the crisis, in the field. After the crisis, beside the leadership team.
Operational crisis
Profitability is falling with no named cause, projects are drifting, a client is claiming penalties, people keep leaving. We listen where it happens, treat what is bleeding first, then set up simple routines and hand them over to your teams.
How we handle a crisis →The shadow board, afterward
A crisis that has been dealt with leaves a convalescent organization. The same outside view stays on at a low cadence, one or two leadership meetings a month, until the new habits hold without it. €1,000 excl. VAT per meeting, with no minimum term.
The shadow board →
Our method
Three steps to improve your company's operational performance
Listen actively: organizational diagnosis Weeks 1-2
First, we join your leadership meetings and team meetings. We identify the blockages, the inertia and the inconsistencies that hold back your operational performance.
- Conversations with the executive and the leadership team
- Observation of team meetings
- The gap between the stated strategy and the reality on the ground
Analyze and recommend: action plan Weeks 3-4
Next comes a 360-degree, cross-functional diagnosis: governance, IT, HR, projects, processes. We rank actions with the Pareto principle, because 20% of the causes produce 80% of the effects.
- A diagnosis that covers every function of the company
- Short term: deal with the hot spots first
- Then a long-term roadmap
Support the transformation until you are autonomous Ongoing
Finally, we support the change, steer the key actions and measure concrete results. Our success is measured by the day you no longer need us.
- Steering in direct contact with the executive
- Then follow-up of results and adjustments
- Finally, transfer of skills to your teams
Why orgatypik
The opposite of a classic consulting firm
| Classic firm |  |
|---|---|
| Junior consultants in the field | Senior experts (20+ years) |
| Generic diagnoses | Tailored cross-functional analysis |
| A report, then goodbye | Support until you are autonomous |
| A heavy budget and a vague return | An accessible budget, fast impact |
| Siloed vision | Cross-functional, multi-skill vision |
| Consensus-driven talk | Freedom of speech, total integrity |
This cross-functional reading is not an isolated talent. It is how multipotential profiles naturally think, and other companies pay a premium for it. Our job is to put it within reach of organizations that cannot hire such profiles full time.
Costs compared
The price of a meeting, not the price of an engagement.
Consulting day rates are public when the French State pays them: the Senate and the Court of Audit have published them. Set against ours, they show what duration costs when it is billed by the day.
€1,600
excl. VAT, the day rate of an expert consultant paid by the State
Cour des comptes (French Court of Audit), July 2023€1,494
the day rate of an interim manager, excluding relay assignments, over 8 months on average
France Transition, first half of 2026€1,000
excl. VAT per shadow board meeting, preparation and debrief included
Public orgatypik price, no minimum term
The software published by orgatypik
So the method stays when we leave: pylotik
We built our turnaround method into software for operational commitment management: the commitments between a client and its supplier, such as deliverables, milestones, contract volumes and decisions. Committees, client-validated minutes, decisions, actions, staffing, workload planning and financial tracking all live on data that nobody rewrites. The organization practices the method by using it.
Client testimonials
They improved their operational performance with the orgatypik method
"The turnaround of an application maintenance contract that had been drifting badly for several years was a success. A rare mix of management, commercial and technical skills."
Contract turnaround
Client testimonial
"He quickly spots what must be dealt with to guarantee a project's success, even if it means shaking up habits. Honest and professional."
Process optimization
Client testimonial
"A very sharp mind that lets him run operations while building a long-term strategy. Particularly efficient organization and steering."
Structuring and steering
Client testimonial
"A global, strategic vision, excellent client-oriented communication, the ability to decide under pressure. A remarkable record of keeping commitments."
Operational performance
Client testimonial
Ready to improve your operational performance?
A first strategic interview, free and with no obligation.
Free strategic interview
Blog
Our thoughts on operational performance
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Reporting does not replace a shared operational view
Reporting is a periodic snapshot of what has happened, produced for leadership. A shared operational view is a common reading…
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Why an executive sometimes finds out about problems from their clients
An executive who finds out about a problem from their client does not have a client problem: they have a…
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Your project management software is built backwards
... and that is why your projects fail There is now more project management software than ways to fail a…
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All blog articles
13 articles on governance, steering, management and project management.